Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of Group Chat Meet AI's secure meeting analytics platform and services ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you are using our Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Description of Service

Group Chat Meet AI provides AI-powered meeting analytics that processes multi-speaker meetings and calls to generate:

Concise, role-aware meeting summaries
Automated action item extraction
Speaker diarization and insights
Sentiment analysis and engagement metrics
Real-time transcription and post-meeting processing
Custom reporting and analytics dashboards
Integration with enterprise communication platforms
Advanced search and discovery capabilities
Team collaboration and sharing features
Compliance and audit trail functionality

Our Service is designed with privacy-first principles and includes enterprise-grade security features such as end-to-end encryption, zero-retention options, and comprehensive audit logging.

User Accounts and Registration

Account Creation

To use our Service, you must create an account and provide accurate, complete information. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Keeping your account information current and accurate
Complying with password security requirements
Managing user permissions and access controls
Monitoring account usage and activity
Reporting security incidents promptly
Maintaining appropriate user training and awareness

Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you must have proper authorization.

Acceptable Use Policy

Permitted Uses

You may use our Service for legitimate business purposes, including:

Processing meetings and calls for your organization
Generating summaries and insights for business purposes
Integrating with your existing business workflows
Sharing results within your authorized team
Creating custom reports and analytics
Training and onboarding team members
Compliance monitoring and audit preparation
Quality assurance and performance improvement
Research and development activities
Educational and training purposes
Customer service and support enhancement

Prohibited Uses

You may not use our Service to:

Process content without proper consent from all participants
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit malicious code or attempt to compromise our systems
Reverse engineer or attempt to extract our proprietary algorithms
Use the Service for competitive intelligence against us
Process content containing illegal material
Engage in harassment, discrimination, or abusive behavior
Circumvent security measures or access controls
Share account credentials with unauthorized parties
Use the Service for spam or unsolicited communications
Interfere with other users' access to the Service
Attempt to gain unauthorized access to our systems

Data Processing and Privacy

Your Data

You retain ownership of all meeting data, recordings, and content you provide to our Service. You grant us a limited license to process this data solely to provide our services.

Consent Requirements

You are responsible for obtaining all necessary consents from meeting participants before processing their data through our Service. This includes compliance with applicable privacy laws and regulations.

Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and audit logging. However, you acknowledge that no system is completely secure.

Subscription and Billing

Subscription Plans

Our Service is offered through various subscription plans with different features and usage limits. Pricing and plan details are available on our website and subject to change with notice.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis
All fees are non-refundable except as required by law
You are responsible for all taxes associated with your subscription
We may suspend service for non-payment after reasonable notice
Overages and usage fees are billed monthly in arrears
Payment methods must be kept current and valid
Disputed charges must be reported within 60 days
Currency conversion fees may apply for international payments
Enterprise customers may negotiate custom payment terms
Automatic renewal applies unless cancelled in advance

Changes to Pricing

We may change our pricing with at least 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

Intellectual Property Rights

Our Rights

The Service, including all software, algorithms, and technology, is owned by Group Chat Meet AI and protected by intellectual property laws. You may not copy, modify, or create derivative works.

Your Rights

You retain all rights to your original content and data. The summaries, insights, and analysis generated by our Service are provided to you under these Terms.

Feedback

Any feedback, suggestions, or ideas you provide about our Service may be used by us without restriction or compensation.

Service Availability and Support

Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

Support

Support is provided according to your subscription plan. Enterprise customers receive priority support with dedicated account management.

Service Modifications

We may modify, update, or discontinue features of our Service with reasonable notice. We will not materially reduce core functionality without providing alternatives or migration paths.

Limitation of Liability

To the maximum extent permitted by law:

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
We are not liable for indirect, incidental, or consequential damages
We do not warrant that the Service will be error-free or meet all your requirements
You use the Service at your own risk
We are not responsible for third-party integrations or services
Force majeure events are excluded from liability
Data loss or corruption liability is limited to restoration efforts
Business interruption damages are specifically excluded
Punitive or exemplary damages are not recoverable
Claims must be brought within one year of the incident
Class action lawsuits are waived where legally permissible

Some jurisdictions do not allow certain limitations, so these may not apply to you.

Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting us. Termination will be effective at the end of your current billing period.

Termination by Us

We may terminate your account for violation of these Terms, non-payment, or if we discontinue the Service. We will provide reasonable notice when possible.

Effect of Termination

Upon termination, your access to the Service will cease, and we will delete your data according to our retention policies and your preferences.

Governing Law and Disputes

These Terms are governed by the laws of Florida, United States, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Jacksonville, Florida, except for claims that may be brought in small claims court.

Changes to These Terms

We may update these Terms periodically. We will notify you of material changes through email or prominent notice on our Service. Your continued use after such notice constitutes acceptance of the updated Terms.